PrivacyPolicy
This policy explains how we collect, use, and protect your personal information when you use the BitNile Prediction Market platform.
Privacy at a Glance
Data We Collect
Identity, wallet addresses, RFQ and trading activity, device info
How We Use It
Platform operations, compliance, security, and analytics
Who We Share With
Service providers, regulators, and blockchain (public)
Your Rights
Access, correct, delete, and control your data
Table of Contents
1Information We Collect
We collect information in several categories to provide and improve our services:
Information You Provide
Email address and account details provided during registration
Email address, phone number (optional)
Public wallet addresses you connect to the Platform
Support tickets, feedback, and other correspondence
Information Collected Automatically
RFQs created and executed, quotes received, contract positions held, redemptions, and complete transaction history
IP address, browser type, operating system, device identifiers
Pages visited, features used, time spent, click patterns
Approximate location based on IP address for geofencing compliance
2How We Use Information
We use your information for the following purposes:
Platform Operations
- Process and route RFQs to market makers
- Execute trades and manage contract positions
- Facilitate market resolution and redemptions
- Send transaction and quote notifications
Compliance & Legal
- Identity verification
- Sanctions screening
- Regulatory reporting
- Legal obligation compliance
Security & Integrity
- Fraud detection and prevention
- Market manipulation monitoring
- Account security measures
- Incident investigation
Analytics & Improvement
- Platform performance analysis
- User experience optimization
- Feature development
- Aggregated market research
3Information Sharing
We may share your information with the following parties:
Service Providers
We engage trusted third-party service providers who assist in operating our Platform, including:
- Identity verification providers
- Cloud hosting and infrastructure providers
- Analytics and monitoring services
- Customer support platforms
- Email and communication services
These providers are contractually bound to use your information only for the services they provide to us and are required to maintain appropriate security measures.
Legal and Regulatory
We may disclose information when required to:
- Comply with applicable laws, regulations, or legal processes
- Respond to lawful requests from government authorities
- Protect the rights, property, or safety of BitNile Prediction Market, our users, or others
- Enforce our Terms of Service
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your options regarding your information.
We Never Sell Your Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4Blockchain Transparency
Important: Blockchain transactions are inherently public and permanent. This section explains what information becomes publicly visible when you use the Platform.
When you execute RFQs on BitNile Prediction Market, the following information is recorded on the public blockchain:
- Your wallet address
- Transaction amounts and timestamps
- Position contracts held (ERC-1155 tokens)
- RFQ executions and settlements
- Market resolution evidence hashes (stored on IPFS)
While your wallet address is pseudonymous, it can potentially be linked to your identity through various means, including blockchain analysis or public associations you make.
We cannot delete or modify blockchain data. Once a transaction is confirmed on the blockchain, it is permanent and publicly accessible. This is a fundamental characteristic of blockchain technology, not a policy choice.
Off-chain data (such as your email address and detailed trading analytics) is stored privately and is subject to our data retention and deletion policies.
5Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
All data in transit is encrypted using TLS 1.3. Sensitive data at rest is encrypted using AES-256.
Strict role-based access controls limit data access to authorized personnel only.
24/7 security monitoring, intrusion detection, and incident response procedures.
Regular third-party security audits and penetration testing of our systems.
While we take extensive measures to protect your data, no system is 100% secure. We encourage you to use strong, unique passwords and enable all available security features on your account.
6Data Retention
We retain your information for different periods depending on the type and purpose:
| DATA TYPE | RETENTION PERIOD |
|---|---|
| Account information | Duration of account + 5 years |
| Trading history | 7 years (regulatory requirement) |
| Support communications | 3 years after resolution |
| Analytics data | 2 years (aggregated/anonymized) |
| Blockchain data | Permanent (immutable) |
Certain data may be retained longer if required by law, necessary to resolve disputes, enforce agreements, or for legitimate business purposes.
7Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Request a copy of the personal information we hold about you
Request that we correct inaccurate or incomplete information
Request that we delete your personal information (subject to legal retention requirements)
Receive your data in a structured, machine-readable format
Object to certain processing activities, such as direct marketing
Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8Cookies & Tracking
We use cookies and similar technologies to enhance your experience on the Platform:
Essential Cookies
Required for Platform functionality, authentication, and security. Cannot be disabled.
Functional Cookies
Remember your preferences, such as language and theme settings.
Analytics Cookies
Help us understand how users interact with the Platform (PostHog analytics).
Performance Cookies
Monitor Platform performance and identify technical issues.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality.
9International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions recognizing equivalent data protection standards
- Certification mechanisms and binding corporate rules
- Your explicit consent where required
By using the Platform, you consent to the transfer of your information to countries outside your jurisdiction, subject to appropriate safeguards.
10Children's Privacy
The Platform is not intended for individuals under 18 years of age (or the age of majority in their jurisdiction). We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information promptly.
If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected].
11Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post a prominent notice on the Platform
- Send you an email notification (if you have an account)
- Provide at least 30 days notice before material changes take effect
Your continued use of the Platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team.
We aim to respond to all privacy-related inquiries within 30 days.